Returns are easy at Corset Deal. If you’ve bought something and you’ve changed your mind you can return it to us within 30 days of your order date (this includes sale items too).
When you decide to make a return, please let us know the order number your return relates to, your details, and whether you’d like to return it for a refund or change it for another size or color. These details are really important as we can’t process a return without them – so please make sure you fill in the returns form and pop it in your parcel.
If you want to exchange your order for a different size or color, we ask that you place a new order and then raise an RMA to return the original item to us. You will be refunded for your original item as soon as we receive it at our returns department. This can sometimes take up to 3-5 working days, but as soon as we receive it we’ll send you an email and let you know. If your item has been returned in its original condition we will issue you with a refund to the payment type you used to make your purchase. In most cases, this is usually done in one working day.
If you’ve returned multiple items from different orders, we’ll need a little extra time to process these. Please allow up to 72 hours for all of your items to be processed. Your refund will be automatically reissued to the payment method you used to place your original order. This usually takes around five working days but it depends on your bank/card issuer.
We pride ourselves on our hassle-free returns policy, and your items don’t need to be returned in the original box or bag. Just make sure they’re securely packaged and in their original condition. In the unlikely event that an item is returned to us that isn’t in its original condition, we may have to return it to you and any shipping costs we incur will be the customer’s liability.Back